Professional services

Bernoulli’s professional services team supports your most complex installations

With all the government and management-mandated initiatives hospital and health system IT departments are facing right now, it can be difficult for them to dedicate the resources for any additional projects. Bernoulli’s professional services team can help relieve this burden by providing comprehensive capabilities and experience, including detailed project management, system design, system engineering and configuration/deployment services, for your Bernoulli One solution. We use our experience in medical device integration, clinical surveillance and alarm management to help you better understand your current clinical environment, allowing you to optimize Bernoulli One  in a way that delivers the best possible outcomes – for your patients and your organization. Our goal is to minimize and mitigate the risks which will impact the project from a timeline, financial or usability perspective. These capabilities help ensure your solution is delivered on-time as well as on-budget.

Complete project support

Bernoulli provides an expert project team created from our engineering, manufacturing, services, customer support and training departments. Our goal is to handle the details for our clients, making system design, configuration and deployment of the Bernoulli One platform a seamless process.

Installation and training

Bernoulli team members install and verify the functional operation of the system on-site. Training covers the effective use of the software as well as troubleshooting. In addition, the designated core team experts our customers select from their internal staff are given advanced training on the Bernoulli One™ platform and control panel administration.

Documentation

Documentation available to Bernoulli One customers includes:

  • Operator manual
  • Service manual
  • Multi-port bridge operation manual
  • HL7 integration guide
  • Medical device library

The medical device library details the data Bernoulli One™ receives by each supported medical device, including measurements, alarms and settings.

To learn more about Bernoulli’s Professional Services, click here.